To add your COVID-19 digital certificate to the Service Victoria app, you’ll need to be fully vaccinated against COVID-19 and have the latest version of the Service Victoria app installed on your phone. You’ll also need either:
How can I get proof of vaccination without a smartphone?
If you’re not using a smartphone, you can follow the same steps through myGov using your Medicare online account.
Alternatively, you can print out your immunisation history statement or your digital certificate.
Or, you can call the AIR on 1800 653 809 and ask for a copy to be posted to you. This can take up to 14 days.
How can I get proof of vaccination without Medicare?
If you’re not eligible for Medicare, you can still access and share a COVID-19 digital certificate. To do this, you’ll need an Individual Healthcare Identifier (IHI) number, which you can apply for through myGov.
From there, you can follow the same prompts to view your certificate and share it with Service NSW or Service Victoria.
The certificate will be available to Australian passport holders and Australian visa holders who have their COVID-19 vaccinations recorded on the AIR, and will enable them to depart the country and travel internationally.
Applicants can get the free international certificate by using their Medicare account through myGov, or the Medicare Express app.
You can download it digitally or in printed form, and it is compatible with COVID-19 travel apps such as the International Air Transport Association (IATA) Travel Pass.
The federal government has said the international proof will work in up to 145 countries but not all countries require arrivals to prove their vaccination status. Those looking to travel overseas are advised to check the current advice for their destination country on the government’s Smartraveller website.
